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Frequently asked questions to save your precious time

Q Is oxygen refill still available at XYZ place ? Till when will stock be there?
We cannot commit , as soon as we know of any change in status or reconfirmation of the old status we put it up on website and insta stories immediately.
 
Q Any contact number of distributor to confirm?
No. You can check on google, but our experience in these times has been that no one is able to pick up or is constantly busy .
 
Q Are they filling big cylinders also?
We cant say with assurity, but a pattern has been seen that most of the big plants like Naraina, Mayapuri, Mundga have been filling . Supporting doctors papers  help . But as status keeps changing each day, we cant commit.
 
Q Do we need papers / aadhar card ?
it will definitely help . The rules at refilling station keeps changing . So try to carry supporting doctor papers and aadhar card ,
 
Q I am calling from hospital side, I am not an individual, please advise how can hospitals get ?
Sorry , we are not aware of that . your local authority could guide you through. Even though most of the places we know give priority to hospitals, we don’t know if it is any and every hospital or only of their area or do they need some authority papers or not .
 
Q Complete address / location ?
Please visit link most have google map location .
 
Q How much time will it take to refill?
Most places have long que, we cant say , neither can we commit on availability when you go . we can only give last satus as it is in the website or insta stories.
 
Q Can you message / call me when you know the supply is on?
Sorry, with the rush of calls we wont be able to connect back to you. Please follow website or insta stories . it is immediately posted there.  
 
Q Where is it available right now?
All updates are on the website and insta stories. We cannot say till when will the supply be on .
 
Q Do you have cylinders? Information on beds ? medicine ? etc
Sorry. We are only keeping track of oxygen refills.
 
Q Are you sure your status are verified ?
Our status are put after physical verification , not via calls or any body else’s words.
 
Q Its not available anywhere at present , as per your site also , what to do ?
You can consider going to Hemkunt Foundation in Gurgaon or Damdama sahib gurudwara in Nizzamudin , they do not give refill but give oxygen for patient to use in their car or on mattress put out by them . hemkunt is expected to be on 24 by 7, Damdama is on as per availability of oxygen .
 
Q Can you do home delivery ?
Sorry, no . We are not vendors, we are volunteers working for a NGO to give PHYSICALLY verified information on oxygen refills.

 

If this still doesn't answer your question call us on 7428023448,  we will try our best to take the call.

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